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This is my experience … we choose this company to move us from Bahrain to Dubai…to be honest Bahrain branch was very good and professional… good staff… but in Dubai the experience was completely deferent…
I had some missing items valued almost 1700$… what make me sure that one of the crew here stole the items is that I packed those items myself in Bahrain and no one opened it except the crew here….(one of the missing items is a canon digital camera with personal photos stored in the memory card)
After reporting the missing items we went through a long procedure… and after recognizing the guy who unpacked the box … who I remember very well…they did nothing about it …. It didn’t stop here…. They ignored all my calls and not answering me even they put my number in the black list!!!
The secretary didn’t let m reach any one at the office ….claiming that they are out of office or in a meeting and never called back…. If u had any missing items they will treat you like a piece of s***…. There packing/unpacking staff is group or thieves… and the office employees including the country manager are a group of lyres..
I really wanted to do something so that the thieve will not go from house to house stealing and people go threw what I’ve been went threw.. but since they didn’t deal with it …in addition of their bad behaviors I decided to write my experience so everyone will be aware of this company….
If you are already involved with them for a pack or unpack try to have some friends around to help you watch them and have an open eye on them….
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Bad service provided by Ruby Cargo for the door to door service from Dubai to Mumbai.
1. The people arrived at my Mumbai apartment unannounced and demanded money for unloading the cargo.
2. They did not care to open the boxes and simply dumped the stuff in my flat.
3. When I hired my own labour for opening the boxes, I was shocked to find the following:
4. The washing machine was upside down in the wooden crate and is not working properly.
5. The window AC was scratched and punctured from behind and needs major repair.
6. The standing fan was completely squished and abruptly dismantled and now it cannot be fixed.
7. The wires of the floor lamp was cut to ensure that the stand fits in the box and is now completely unusable.
8. Both my chandeliers are broken into pieces.
9. It’s 45 days now and they want to compensate me with a measly $200. I spend nearly $800 on shipping alone. Even that is not confirmed.
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I had used the services of Relogulf for packaging and moving my stuff from UAE to another country. Upon reaching my home country when I opened the boxes, expensive electronic items were missing from the shipment and glass items were broken.
The staff was initially rude and later did not attend to my calls or emails as I had left UAE.
PLease do not use their services because:
1. they are much more expensive than other such firms in the market
2. they are crooks who steal items of value and do not respond once the person leaves the country
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I had used the services of Relogulf for packaging and moving my stuff from UAE to another country. Upon reaching my home country when I opened the boxes, expensive electronic items were missing from the shipment and glass items were broken.
The staff was initially rude and later did not attend to my calls or emails as I had left UAE.
PLease do not use their services because:
1. they are much more expensive than other such firms in the market
2. they are crooks who steal items of value and do not respond once the person leaves the country
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Dear everyone at SecPac,
All of my 12 boxes have arrived in the USA from Dubai, they were delayed for some days in US Customs, but a US Customs representative emailed to me extra customs documents to fill out and she organized that everything was checked through finally.
I thank all of you most sincerely for helping me with my shipment. I knew that my small boxes were safe with SecPacGlobal and I am grateful for your kind support and excellent service. I am now happily re-united with my things.
I wish all of you a healthy and prosperous 2012!!
Kindest Regards,
Kym Court
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I had a lot of choice but I have sent my motor bike to Beirut by using Al Mana shipping in Doha Qatar, but these guys didn’t pay the freight charges not even gave me the B/L or any documents . I ended up paying US$ 2200 for storage on top of the other charges.
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Do any one send cargo from Doha to Belgrade ? also I have a little cargo to London from Doha please answer me
Francis
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I have sent my household effects from Qatar to Abu Dhabi by using Al Mana Shipping in Doha Mr. Shafil promised me an excellent job, but turned to be nightmare. they did not even ship my goods until I called and begged many days…. there was guy who is supposed be the managed Mr. Illyas never shown any integrity to what he promised! I suggest to the movers don’t ever get in to these guys for your move!
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Moving from Doha? I beg never use Al Mana freight… there is a carpentry shop by one guy called Imthyas… will never fulfill what he says! don’t give him the shipment. he is good for nothing… they don’t know what they are doing!
Mohammed
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I have used Tokyo Freight to move from Doha… they were very sweet initially but at the end my move turned to be a nightmare. most of the items were broken… no insurance agent in Canada didn’t have a clue on what agreement these guys in Doha signed up with…. my God!
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