Moving Companies in UAE
AbuDhabi | Dubai | Sharjah | Ajman| Ras al-Khaimah | Fujairah | Umm al-Quwain
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Moving Reviews 
I used ReloGulf to move my furnishings and belongings from Abu Dhabi to New Zealand. It turned out to be a total disaster.
Despite the specific promise by their sales rep that several large paintings and pieces of art would be wrapped and cased, when my goods were delivered to NZ I found my artwork wrapped in flimsy cardboard, frames smashed and some artwork damaged. I was furious as the promise to case my art had been the primary reason I had chosen ReloGulf ahead of other competitors. ReloGulf tried to wriggle out of all responsibility and what they had commited to. Emails and calls went unanswered for long periods of time. In no way whatsoever would I recommend this removal company. Mark
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I had used the services of Relogulf for packaging and moving my stuff from UAE to another country. Upon reaching my home country when I opened the boxes, expensive electronic items were missing from the shipment and glass items were broken.
The staff was initially rude and later did not attend to my calls or emails as I had left UAE.
PLease do not use their services because:
1. they are much more expensive than other such firms in the market
2. they are crooks who steal items of value and do not respond once the person leaves the country
Shahid Ali Khan
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Shipped my personal belonging back to the UK in April 2009. All the items were damaged, some quite badly. Luckily, I had taken out insurance (even though they assured me that I woudn’t need it!)
ONE AND A HALF YEARS ON AND STILL NO MONEY RECEIVED FROM INSURANCE COMPANY! Relogulf have been absolutely useless in trying to help me with 0/10 for customer service. They may be competitive for shipping but if you value your belongings, don’t send it with them.
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We commissioned Right Way Marine Cargo LLC to ship our goods from the UAE. The entire process has been fraught with frustrations and lies from the owner (who it now seems is the only employee of the company). We have been promised final delivery “before the weekend” since the container arrived in the destination country, The most recent promise was an email (on 02 June 2011) confirming that our container would be released by the shipping line today (Monday, 06 June 2011).
We have made full payment to the company – yet he has not made onward payments to neither the shipping line nor the local removal company.
After obtaining the B/L from the shipping line I learnt they are owed monies. Further, exhorbitant storage charges (in excess of the original quote) have now accrued PLUS demmurage!
I obtained three quotes and chose my preferred vendor based on response time, professionalism and punctuality during the period in which I obtained quotes. All three vendors advised that our household belongings would fit into a 20ft container. Upon leaving the UAE I paid in full for the shipping costs and 1 month of storage – which was later extended by an additional 3 months (and paid for in full in January 2011).
The company was instructed to ship the goods in January and I was assured that the goods would be shipped within 1 week of them receiving the said instruction. However; this was not the case! On 8 February I was informed that our goods had been loaded into a 40ft container – however, no quote for this was furnished to me for approval, nor was I given the option for items to be removed from the shipment (to reduce the volume).
On 28 February 2011 a friend spoke to the company and followed up with an email confirming the discussion – the company advised that the container had already passed through customs. The company refused to divulge any supporting documents/evidence that the contents had been through customs and when (on 15 March 2011) I requested that to be re-imbursed so that I could use a more reputable company I was actually advised that our goods were already “on the water” ; however, according to the container (and ship) tracking facility the container only arrived in port on 19 March 2011.
On 17 May 2011 I received an invoice for additional charges (for the 40ft container) despite not having approved the additional expenditure nor a quote. Additionally the invoiced amount was in excess of an amount quoted in September for a 40ft container when I was considering also shipping a car (plus the belongings) which would have required a 40ft container. The company ignored my queries querying acceptable payment methods (as the website advertises payment by credit card and paypal) and eventually advised that only bank transfer is acceptable. On 1 May 2011 I was advised that there was an error (re the SWIFT code) on the above mentioned invoice; issued a new invoice and additionally was advised that due to non-payment additional charges had been added! The amount was duly paid on 03 May 2011. I was assured that a receipt would be issued as soon as the funds were reflected in the account but I only received this after several emailed requests on 18 May 2011.
According to the shipping line’s container tracking facility the container arrived in the destination port on 15 May 2011 and by 26 May 2011 was still not released by the shipping company (due to non-payment by the Company). I was assured in several telephonic conversation that he was dealing with the local agents. I was promised that the goods would be delivered before :
i. 20 May 2011; and again before
ii. 27 May 2011.
Due to lack of responses to my emails and the companies failure to provide feedback (which he promised during each phone call) I took the liberty of attempting to contact the local agents by email. The local agents subsequently called me to advise that despite several efforts during the preceding fortnight they had not been able to contact nor received any response to their emails to the Sharjah based company. I subsequently learnt that (despite my having settled the invoiced amounts in full) that there are several outstanding fees due and accruing to both the shipping line and the local agents due to lack of action from the Company.
BE CAREFUL OF THIS COMPANY – WE DID NOT HAVE OUR GOODS AFTER 5 MONTHS OF INSTRUCTION TO SHIP – and had to pay the local removal company, storage & demurrage… simply becasue he did not make onward payments!
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We commissioned Right Way Marine Cargo LLC to ship our goods from the UAE. The entire process has been fraught with frustrations and lies from the owner (who it now seems is the only employee of the company). We have been promised final delivery “before the weekend” since the container arrived in the destination country, The most recent promise was an email (on 02 June 2011) confirming that our container would be released by the shipping line today (Monday, 06 June 2011).
We have made full payment to the company – yet he has not made onward payments to neither the shipping line nor the local removal company.
After obtaining the B/L from the shipping line I learnt they are owed monies. Further, exhorbitant storage charges (in excess of the original quote) have now accrued PLUS demmurage!
I obtained three quotes and chose my preferred vendor based on response time, professionalism and punctuality during the period in which I obtained quotes. All three vendors advised that our household belongings would fit into a 20ft container. Upon leaving the UAE I paid in full for the shipping costs and 1 month of storage – which was later extended by an additional 3 months (and paid for in full in January 2011).
The company was instructed to ship the goods in January and I was assured that the goods would be shipped within 1 week of them receiving the said instruction. However; this was not the case! On 8 February I was informed that our goods had been loaded into a 40ft container – however, no quote for this was furnished to me for approval, nor was I given the option for items to be removed from the shipment (to reduce the volume).
On 28 February 2011 a friend spoke to the company and followed up with an email confirming the discussion – the company advised that the container had already passed through customs. The company refused to divulge any supporting documents/evidence that the contents had been through customs and when (on 15 March 2011) I requested that to be re-imbursed so that I could use a more reputable company I was actually advised that our goods were already “on the water” ; however, according to the container (and ship) tracking facility the container only arrived in port on 19 March 2011.
On 17 May 2011 I received an invoice for additional charges (for the 40ft container) despite not having approved the additional expenditure nor a quote. Additionally the invoiced amount was in excess of an amount quoted in September for a 40ft container when I was considering also shipping a car (plus the belongings) which would have required a 40ft container. The company ignored my queries querying acceptable payment methods (as the website advertises payment by credit card and paypal) and eventually advised that only bank transfer is acceptable. On 1 May 2011 I was advised that there was an error (re the SWIFT code) on the above mentioned invoice; issued a new invoice and additionally was advised that due to non-payment additional charges had been added! The amount was duly paid on 03 May 2011. I was assured that a receipt would be issued as soon as the funds were reflected in the account but I only received this after several emailed requests on 18 May 2011.
According to the shipping line’s container tracking facility the container arrived in the destination port on 15 May 2011 and by 26 May 2011 was still not released by the shipping company (due to non-payment by the Company). I was assured in several telephonic conversation that he was dealing with the local agents. I was promised that the goods would be delivered before :
i. 20 May 2011; and again before
ii. 27 May 2011.
Due to lack of responses to my emails and the companies failure to provide feedback (which he promised during each phone call) I took the liberty of attempting to contact the local agents by email. The local agents subsequently called me to advise that despite several efforts during the preceding fortnight they had not been able to contact nor received any response to their emails to the Sharjah based company. I subsequently learnt that (despite my having settled the invoiced amounts in full) that there are several outstanding fees due and accruing to both the shipping line and the local agents due to lack of action from the Company.
BE CAREFUL OF THIS COMPANY – WE DID NOT HAVE OUR GOODS AFTER 5 MONTHS OF INSTRUCTION TO SHIP – and had to pay the local removal company, storage & demurrage… simply becasue he did not make onward payments!
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Planning to send around 200 Kg cargo Rome can some one offer me the best rates for door to door cargo?
Steve Doe
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I want to move from Muscat to Dubai, can some one offer me a good rate and a proper service? I prefer a Dubai moving company.
Jennifer
Muscat
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can anyone recommend any good movers to send my 2 bedroom apartment to Singapore from Dubai… we are planing to move by end of April…
Mehender Sigh
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I have sent my personal effects from Dubai to Helsinki , by cargo agent in Dubai …found him from the Gulf News classifieds! he promised me in 4 days it will be in Helsinki airport but did not come there even after 25 days … I have to call this guy everyday and believe his lie. finally after 26 days I got it. his rate was little cheaper than some good companies. but I ended up spending more money on calling him from Helsinki to Dubai than the freight and handling charges. don’t use some unknown people or company from the classifieds.
Switesh!
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Hi there! We have lived in Dubai about 2 years , I have got an offer to my home country , Canad , in a month’s time we will have to move from our present house (in Mirdif) to Toronto can some one help me to find the best movers to Canada?
Clare Smith
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Hi Clare, We are having the same move from Mirdif to Toronto soon… Any word of advice on the shipping company you used?
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